Emergency locate request
An emergency locate request means that excavation work has to be done in order to restore or maintain essential services and prevent potentially dangerous situations. You must contact us by phone or on our mobile app or on our Web portal for the treatment of your emergency locate request.
Our service is available 24/7, 365 days a year.
*Important: When creating your request, make sure to clearly identify your work site on the map, because your sketch will determine the members that will be notified of your work. The Municipality, Civic address, Street and Intersections fields are only used to open the Google map.
It is now required for you to indicate the maximum depth for your work when you make a request. Futhermore, you now have to select which type of excavation (mechanical or soft excavating) you will be using for your work.