News

Updating the mobile application

New Android (Android 11) and Apple (IOS 14) software are now available. We therefore remind you that it is important to update the Info-Excavation application. If you don’t, you won’t have access to the latest features to make your locate requests. Download the application on Android…


Update to our mobile application

Our mobile application will be updated on June 22, 2020. This update will provide you with many benefits and will enhance user experience. The following modifications will be done: Simplified tools will be available for entering information and worksite location. The “Find Me” button will be…


Launch of the Guidelines for Excavation Work Done Near Underground Infrastructures

Seven large underground infrastructure companies (Bell, CSEM, Gazifère, Énergir, Hydro-Québec, Telus and Vidéotron) have established common guidelines to be followed when excavating near underground infrastructures. The first of its kind in Quebec, and perhaps a first in Canada! Effective immediately, this new document simplifies the excavation…


Update for the Info-UCN application

Info-Excavation is pleased to announce that its Info-UCN (Urban Coordination Network) application has been upgraded, enabling it to provide service throughout Quebec. As of last week, Info-UCN uses JMAP version 7 in addition to a new provincial mapping (geobase). The Info-UCN application enables all public right-of-way…


Coronavirus (COVID-19) Update – Info-Excavation Remains Open

Following the Quebec government’s new guidelines regarding the closure of nonessential construction sites for the next three weeks, Info-Excavation will maintain its services to answer and process all requests that will be received. All Info-Excavation employees work remotely and are able to manage all your requests…


New procedure regarding network updates

For some time now, you have been automatically receiving emails warning you that new underground infrastructure was detected in your work zone, which was not initially present in the documents you received after completing your locate request. On any future such emails, you will notice that…


Email address is now mandatory for locate requests

REMINDER: As of March 1, 2020, all locate requests or engineers plan, sent either electronically or made by phone, are required to have a valid email address. It is compulsory that your locate request be confirmed without delay so that the information written on the request…


Press Release Coronavirus (COVID-19)

Following the new guidelines given by the Quebec government and the Health and Social Services Minister, Info-Excavation has assessed its capacity to ensure its services during these times of uncertainty. For now, all services shall be maintained at Info-Excavation. For many years now, several of our…


The True Cost of Telco Damages

BY SCOTT LANDES Communications companies always recover all their costs when their cables are damaged by contractors. If you believe this, I have some bad news… there is no Santa Claus and no Easter Bunny! Communications companies seldom recover anywhere near all of their true costs….


Simplifying the sketching tool

Our recently optimized sketching tool will help you better define your work site. Please note that minor improvements have been made: The name of the “Work Line” tool has been changed to “Fence”. This tool should only be used when you are installing fence posts; You…