News

Simplified Login Process

A new single sign-on authentication system enabling users to access our Internet applications will soon be implemented. As of today, users will be able to access every application offered by Info-Excavation using a single sign-on, from the request portal up to the Info-RTU application. Other Benefits:…


The new platform for our webinars is now live!

We now offer 5 different training activities! Three enhanced training activities for managers, workers, planners and designers: analysis and interpretation of locate reports. Two new training activities for locators and contractors who will be working for pipeline companies in Quebec. Dynamic and interactive: core training courses…


2020 Annual Survey

Our annual satisfaction survey is currently online. It will only take you 10 minutes to complete it. Your comments and suggestions are of great importance to us. We encourage you to participate in the survey. Thank you in advance for your participation ! Choose your region…


Updating the mobile application

New Android (Android 11) and Apple (IOS 14) software are now available. We therefore remind you that it is important to update the Info-Excavation application. If you don’t, you won’t have access to the latest features to make your locate requests. Download the application on Android…


Update to our mobile application

Our mobile application will be updated on June 22, 2020. This update will provide you with many benefits and will enhance user experience. The following modifications will be done: Simplified tools will be available for entering information and worksite location. The “Find Me” button will be…


Launch of the Guidelines for Excavation Work Done Near Underground Infrastructures

Seven large underground infrastructure companies (Bell, CSEM, Gazifère, Énergir, Hydro-Québec, Telus and Vidéotron) have established common guidelines to be followed when excavating near underground infrastructures. The first of its kind in Quebec, and perhaps a first in Canada! Effective immediately, this new document simplifies the excavation…


Update for the Info-UCN application

Info-Excavation is pleased to announce that its Info-UCN (Urban Coordination Network) application has been upgraded, enabling it to provide service throughout Quebec. As of last week, Info-UCN uses JMAP version 7 in addition to a new provincial mapping (geobase). The Info-UCN application enables all public right-of-way…


Coronavirus (COVID-19) Update – Info-Excavation Remains Open

Following the Quebec government’s new guidelines regarding the closure of nonessential construction sites for the next three weeks, Info-Excavation will maintain its services to answer and process all requests that will be received. All Info-Excavation employees work remotely and are able to manage all your requests…


New procedure regarding network updates

For some time now, you have been automatically receiving emails warning you that new underground infrastructure was detected in your work zone, which was not initially present in the documents you received after completing your locate request. On any future such emails, you will notice that…


Email address is now mandatory for locate requests

REMINDER: As of March 1, 2020, all locate requests or engineers plan, sent either electronically or made by phone, are required to have a valid email address. It is compulsory that your locate request be confirmed without delay so that the information written on the request…


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