Annual Survey: your Voice Matters!

 

We want to hear your comments and suggestions on our services and those provided by our member infrastructure owners, so that we can continue to offer you the best possible experience. You have until December 22 to complete our survey.

Your input will help us to continually improve our services. Please allow approximately 15 minutes to respond, depending on your profile.

🎁 Because your opinion is valuable, we want to thank you for your time. By participating in the survey, you’ll have the chance to win one of 5 $100 gift cards (SAQ, grocery or gas).

We look forward to hearing from you 🙏

Choose your province

Quebec Atlantics

Feature Updates

After consulting infrastructure owners, modifications were made to the drawing tools for the following types of work: planting trees, survey excavations/drilling and road signs. These modifications are tailored to your needs and will improve the locate request creation process.

Details Regarding Modifications:

  • When a work area is added, a 2.5-metre radius will now be verified and be visible on the map instead of only the work area. This will allow you to visualize the entire work zone.
  • The Work Zone tool and its adjusted zoom level is once again available.

Recommendations

Switch to Project Planning Mode! For projects generating a large number of locate requests, please spread out your projects over time using different excavation start dates. This will enable proper processing of locate requests and allow infrastructures to be located in a timely manner.


2023 CCGA Symposium Sponsorship & Exhibition Registration Now Open

The Canadian Common Ground Alliance is excited to hold its 2023 Damage Prevention Symposium, in person, at the Fairmont Le Château Frontenac Quebec, November 21st – 23rd, 2023 !

This event is a signature event for the CCGA attracting over 200+ damage prevention management professionals and decision makers from across Canada including stakeholder groups such as municipalities, excavator contractors, oil and gas, telecommunications, electrical transmission/distribution, water and sewer, telecom, emergency management, surveyors, regulators, trenchless industries, One Call Center members, utility locate service providers and administrators, engineers, insurance, risk management operations, and others who protect the underground infrastructure and impact damage prevention.

Join us for this dynamic and engaging event that is sure to provide practical, relevant information which will focus on damage prevention public awareness initiatives and expand stakeholder knowledge on efforts to protect essential infrastructure.

The format for the conference consists of 3 days of professional development, workshops, panel presentations, networking events, along with an exhibitor tradeshow.

 

Learn more

Become a Sponsor

Become an Exhibitor


Creation of a Locate Request – New Features

Modifications were made to improve the quality of the locate requests and make communicating with member companies easier.

  • Drawing Tools

Some drawing tools will no longer be available for certain types of work. The limited number of tools ensures that the proposed drawing tools are best suited to each project type.

  • Zoom Level

The zoom level available to sketch the work area now depends on the type of work selected. This ensures that details within the work area are clearly displayed, making it easier to analyze and identify which member company needs to be notified.

  • Fields: Length, Width, and Direction

The length, width, and direction fields will be removed. Only the depth field will remain and must be specified on the locate request relevant to your project. This change will make it easier for our users to create a locate request.

  • Creating a Locate Request – Warning

A new warning now appears when creating a locate request, stating that only the information relevant to identifying the member companies will be used. As of now, only the work area sketched in the locate request will be used to identify which member company needs to be notified. Please note that all additional files attached to the locate request will not be consulted or considered during our analysis.

  • Additional Information Field – Warning

A new warning will be added stating that the information contained in the Additional Information field is for informational purposes only. The information cannot be inconsistent with the area drawn in the attached sketch. Please note that the information contained in that field will not, under any circumstances, be used to identify the member company which needs to be notified.

Please do not hesitate to contact us should you have any questions or concerns regarding these modifications.


Locate report on sketch only: For faster, more agile service

Énergir would like to remind you that it has made changes to how it processes gas network location requests. The advent of new location technology means that Énergir can provide faster, more agile service to clients requesting locate reports, providing them with greater autonomy in how they manage their work.

New – Locate report on sketch only

Based on certain risk criteria, Énergir will now provide a locate report on sketch only. When these criteria are met, Énergir will not travel to the site to do ground marking. The marking can be done by the requester, using the information on the sketch provided by Énergir. This is a practice that’s highly recommended to prevent damage to underground infrastructure.

To make the process as easy as possible, Énergir has created how-to videos for different users.

Énergir has set up a help line to support users with these changes. Requesters can get assistance in reading the report, among other things. Please call our dedicated teams as needed at 1-877-598-3038, or by email at [email protected]

Safety is everyone’s business.

 


Retirement of our CEO Denis Courchesne

The entire team would like to thank Denis Courchesne for his 11 years as president and director of Info-Excavation and his 19 years as a member of the Board of Directors. His dedication and commitment have allowed our organization to become a leader in damage prevention to underground infrastructures. We wish him an excellent and well-deserved retirement with the accomplishment of his personal projects.

We share with you Denis’ last words:

Hello everyone,

Today is my last day of work before my retirement. I have been in the job market for the last 50 years. My career started as a technician repairing audio-visual equipment for a school board, followed by 35 years at Bell in various management positions. In the last 11 years, I have held the exciting position as President and CEO at Info-Excavation. Throughout this journey, I have met extraordinary people, who occasionally have either confronted me, advised me or helped me in my work. Regardless of the role they played, I wish to thank these people for making me a better human being as well as a better manager. The time has come for me to bring this chapter to a close and start a new one. I am at peace with myself, while having many projects in mind… And that’s without counting on my wife’s projects!

To my successor Jean-Guy Côté: I trust that you will experience, if that is not already the case, the same passion that drives Info-Excavation. In the last few months, I have seen your implication and am optimistic that you will be able to bring the company forward.

I would like to thank you all for your presence. Rest assure that it will always be a pleasure to meet you if the opportunity arises.


Our annual survey on services provided by owners of undergroung infrastructures is currently online

image sondage Our annual satisfaction survey on services provided by the owners of underground infrastructures is currently online.
Your comments and suggestions are of great importance to us.

By completing this survey before February 10th, 2023 and to thank you for your precious collaboration, we give you the opportunity to win one of the 5 gift cards worth $100 each.

We encourage you to participate in the survey.

Thank you in advance for your participation!

Choose your region

Quebec           Atlantic

 


Jean-Guy Côté takes office as Info-Excavation’s new President and CEO

 

The Board of Directors at Info-Excavation, a non-profit organization, is pleased to announce that Mr. Jean-Guy Côté will take office today as President and Chief Executive Officer. He succeeds Mr. Denis Courchesne, who is retiring on January 31, 2023.

Holder of an MBA from HEC Montréal, a master’s degree from the University of Montréal, a bachelor’s degree in economics and political science at McGill as well as a diploma in composition at the Conservatoire de musique de Montréal, Mr. Côté has been active in a variety of roles related to economic development for almost 20 years.

His career began as an adviser for various ministerial offices under the Québec government and then as Assistant Director. He also served as Strategy and Economic Affairs Director of the Fédération des chambres de commerce du Québec.

Mr. Côté held the position of Associate Director of the Institut du Québec after it was founded by the Conference Board of Canada and HEC Montréal. He has contributed to more than 40 publications.

In the midst of the pandemic and given his knowledge of the retail environment and his management skills, he was appointed Director General of the Québec Retail Council. Under his leadership, the CQCD consolidated its position as a partner of choice and industry representative.

“I am very pleased to join Info-Excavation’s highly competent and experienced team. The organization’s mission is essential for the safety of excavation work in Quebec, for maintaining the integrity of infrastructures and the health of workers,” said Mr. Côté.

His mandate as President and CEO of Info-Excavation is to maintain the quality of services and the search for innovations that make the organization an industry leader in North America.

The whole team at Info-Excavation wishes him all the best in his new role.


Annual survey

Our annual satisfaction survey is currently online. It will only take you 10 minutes to complete it.

Your comments and suggestions are of great importance to us.

To thank you for your precious collaboration, we give you the opportunity to win one of 5 gift cards worth $100 each. We encourage you to participate in the survey.

Thank you in advance for your participation!

Choose your region

Quebec           Atlantic

 


The second part of our annual satisfaction survey is online

Our annual satisfaction survey regarding the services provided by the owners of underground infrastructures is currently online.

It will only take you 10 minutes to complete it.

Your comments and suggestions are of great importance to us.

 

To thank you for your precious collaboration, we give you the opportunity to win one of 5 gift cards worth $100 each if responding .
We encourage you to participate in the survey before March 1st.

Thank you in advance for your participation !

Choose your region

Quebec           Atlantic