A locate request is required beforehand for any landscaping work that requires digging, whether it is for planting a tree, a shrub or a hedge, earthmoving, installing a fence or an irrigation system, etc. It’s essential to know what lies below within your work zone.

Damages to an underground infrastructure can not only cause property damage, they are also a safety risk to the person carrying out the work, can entail service interruptions in the neighbourhood and result in mind-boggling indirect costs.

Highlights on Damages in Québec:

  • In general, 22% of damages were done because no locate requests were made beforehand;
  • 10% of damages were made while doing landscaping work;
  • 66% of damages done during landscaping did not include a locate request.

When doing landscaping work, it’s important to maintain the required clearance distances on both sides of the infrastructure (buffer zone). Use only soft excavation methods within the buffer zone.

The following represents the information needed when creating a locate request:

  • The location of the work zone;
  • The total depth of the excavation work;
  • The start date of the excavation work. This information is crucial as it takes 5 business days to receive answers from all member owners whose infrastructures are present within the work zone;
  • The completion date is also important as it allows us to define the maximum validation period for your locate request.

Making a locate request

Make locate request when planning a beautiful landscape. It’s quick, easy and free!

Making a locate request


Important Documents

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