Info-Excavation processed over 140 000 requests in 2008?
A minimum of three business days is required by the member companies to execute your locate request? Plan ahead!
That Info-Excavation is comprised of over one hundred member companies?
There are allocated colour to each type of service? Please consult our colour codes section to know more.
That you can start your work faster if there are no member companies situated in your work zone?
That Info-Excavation has been in existence for aver 15 years?
That more and more regions in Québec benefit from our ortho photo service?
That you must call for all your emergency requests?
That Info-Excavation is a member of the APISQ and of the Common Ground Alliance?
That Info-Excavation is open 24 hours a day, 7 days a week?
That placing your request on line if the most efficient way to do a request at Info- Excavation?
That a locate request is valid for 30 days?
That a representative from Info- Excavation is available to come to your work place to coach you?
That Info-Excavation has been ISO certified for 10 years?
That Info-Excavation is now certified ISO 9001:2008?
That Info-Excavation is accessible all across north America via a toll free number?
That Info-Excavation has safe guards inpl ace in case of equipemtn failure to maintain essential service?
That you can ask for an engineering request?
That Info-Excavation’s member companies have over 20 000 km of underground conduits all over the province?
That 35% of our requests are placed by using our web site?
Info- Excavation is open to process your request 24 hours a day 7 days a week. Our regular office hours are form 6 am to 11pm Monday to Friday and from 8am to 5pm Saturday. However regular locate request can be placed at any time by means of our web site. As for emergency locate request the service is available 24/7. Please note that an emergency locate request is for a ground disturbance that must occur to maintain essential services or poses immediate risk to the general population. All emergency locate request must places by telephone. Our company has the obligation to protect at all times the network of its member companies.