Emergency locate request
An emergency locate request means that excavation work has to be done in order to restore or maintain essential services and prevent potentially dangerous situations. You must contact us by phone or on our mobile app or on our Web portal for the treatment of your emergency locate request.
Our service is available 24/7, 365 days a year.
*New: Important changes have recently been made on our website and mobile applications.
It is now required for you to indicate the maximum depth for your work when you make a request. Futhermore, you now have to select which type of excavation (mechanical or soft excavating) you will be using for your work.