Info-Excavation is committed to either clear or transmit to its members all the locate requests received from its clients in accordance to the agreed upon delays while continuously striving to perfect its work procedure.
Info-Excavation is currently in the process of migrating to the ISO 9001-2015 standard, which should be completed this fall. This new certification will lead us to improve the quality of our procedures and, as a result, will enable a superior control of the quality of our services. Thus, our training and evaluation processes will be optimally overseen and any outcome deemed deficient will be treated even more effectively. In addition, it is important to note that each of the actions taken by Info-Excavation is recorded and verifiable for a period of 5 years, providing peace of mind for both members and users of our services.